Privacy Policy and Terms of service

Last updated: May 17, 2025

At Sweet Haven Salon, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book services with us.

1. Information We Collect

We may collect the following personal information when you interact with us:

* Name, phone number, email address

* Appointment details (services booked, time, stylist)

* Payment information (processed securely via Vagaro)

* Information you voluntarily provide through forms or inquiries

2. How We Use Your Information

We use your information to:

* Schedule and manage appointments

* Communicate with you regarding bookings or inquiries

* Process payments for services or in-salon purchases

* Improve customer service and the client experience

3. Third-Party Services

We use Vagaro manage appointments and payments. Your data may be processed according to their privacy practices. Please refer to [Vagaro’s Privacy Policy](https://www.vagaro.com/privacy).

4. Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance user experience and collect anonymous data about site traffic and usage. You can adjust your browser settings to decline cookies.

5. How We Protect Your Data

We implement reasonable security measures to protect your personal data from unauthorized access or disclosure. Only authorized personnel have access to your information.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us directly.

7. Contact Us

If you have any questions about this Privacy Policy, please contact:

Sweet Haven Salon

122 Lee Road 562, Suite B

Smiths Station, AL 36877

📞 (334) 540-7578

---

Terms & Conditions

Last updated: May 17, 2025

By booking an appointment or using services at **Sweet Haven Salon**, you agree to the following terms and conditions:

1. Appointments

* Appointments can be made online via **Vagaro** or by contacting us directly.

* Please arrive on time. Late arrivals may result in a shortened or rescheduled appointment.

2. Cancellations & No-Shows

* We require at least **24 hours' notice** for cancellations or rescheduling.

* No-shows or late cancellations may be subject to a **fee of \[Insert Amount or %]**.

3. Payments & Refunds

* Payments are accepted via Vagaro or in-salon (cash, card, or approved methods).

* All service sales are **final**. If you are not satisfied, please contact us within **48 hours** so we can address your concerns.

* Product sales are **non-refundable**, unless an item is defective or unopened and returned within **7 days** of purchase.

4. In-Salon Product Sales

We offer professional products in-salon for purchase. Usage instructions should be followed. Sweet Haven Salon is not liable for misuse or allergic reactions.

5. Conduct & Safety

* We reserve the right to refuse service for inappropriate behavior or health/safety concerns.

* Children are welcome but must be supervised at all times.

6. Liability

Sweet Haven Salon is not responsible for any allergic reactions or adverse outcomes from services or products. Please notify your stylist of any allergies or sensitivities prior to service.

7. Intellectual Property

All content, branding, and images on our website and social media are the property of Sweet Haven Salon and may not be used without permission.

8. Policy Updates

We may update these terms at any time. Continued use of our services indicates your acceptance of the current version.